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General Registration information  |  Printable Registration form only (PDF to email or mail)  |  Course Schedule

Please note that all of our courses and all comments by our faculty are off the record and not for attribution. Our courses and their contents are copyright by TheCapitol.Net and no audio or video recording is allowed. 

If you have any questions, please contact us:

Phone: 202-678-1600
Email: registrar -at- TheCapitol.Net
Complete our online information request.

Because space is limited for all of our Open Enrollment courses, when you register for a course sponsored by TheCapitol.Net (TCN) you are paying us to hold a space for you at the course for which you register - much like buying an airline or train ticket in advance to ensure you have a seat. Therefore, we deposit your check or charge your credit card upon our acceptance of your registration. 

You are registered once we have accepted your fully paid registration. No one is admitted to our Open Enrollment courses who has not fully paid all registration fees and any applicable administrative fees.

Our in-person courses are held near Metro stops in Washington, DC. Keep your invoice and order number as evidence of registration. Course date, location, and times can be found on each course’s web page at any time within one month prior to the course date.

TheCapitol.Net accepts these forms of payment for our Open Enrollment courses, publications, Capitol Learning Audio Course CDs:

• Online Registrations and Orders

  • Government Procurement Cards

  • Major credit cards - VISA, MasterCard, American Express, Discover

• Using Our Order Form (1-page PDF )

  • Checks +  (Checks and money orders must be mailed to TheCapitol.Net, Customer Service, 117 So. Hollywood Blvd., #115, Steubenville, OH 43952. Allow 2 weeks for checks to clear.)

  • EFT/ACH  ^{* +} 

+ = Please note that we do not hold your space in an Open Enrollment course until we have received your payment in full (government training forms including form SF 182 and purchase orders are NOT payments and they are not accepted for Open Enrollment courses). We do not ship publication orders until payment in full is received. Unpaid publication orders are cancelled after 4 weeks.

* = These forms of payment are not accepted for online downloads.

Our preferred method of payment for Open Enrollment Courses is credit card.  

EFT/ACH is not available to individuals or foreign registrants. We do not accept checks or EFT from non-US banks, and all payments must be made in USD ($).

Your credit card statement will show charges from us as "TheCapitolNet" or "TheCapitolNet 2026781600" or "TheCapitolNet 7037393790" or "TheCapitolNetAlexVA 7037393790".

Government Employees

• To register for our courses, you can use our online registration system if you are using a credit card to pay, or send us a completed registration form via email or regular mail. Our print registration form is available online here, as a PDF .

• Please note that training forms (e.g., SF 182) and government purchase orders are NOT accepted as payment for tuition or registration fees for our Open Enrollment courses. We do not complete any agency or government forms for Open Enrollment courses. If you want TCN to complete agency or government forms to register for a course, you must contact us to arrange for a custom training program. We accept purchase orders only for our custom, on-site training, not for our public courses. 
  
• For online registrations and orders, we accept government procurement cards, VISA, MasterCard, American Express, and Discover cards.
  
• If you wish to pay by ACH/EFT, government check, or electronic funds transfer (EFT/ACH), please use our print registration form (PDF ) and mail or email that to us. Money orders and checks should be made payable to TheCapitol.Net.  
  
• If your agency will not prepay for your training, you have two options:
  
  1) You can use a personal credit card or check to pay, and we will refund your personal credit card or check when we receive payment from your agency.
  
  2) You can have your agency give us a credit card number to hold until you have completed the class and we will charge the card after the completion of the course, but the credit card (including name on card, number, expiration, billing address and zip, and security code) MUST be on file with us at the time you are admitted into the class.
  
  If you do not make payment or give us a credit card to hold that we are able to charge after the class completes then you will not be admitted into the class. As a small business, we simply do not have the staff to spend the hours necessary to collect accounts receivable from large government agencies and organizations. Thank you for your understanding and support of our non-partisan small business.
   
• Please see our registration in CCR / SAM  for EFT/ACH information. If your agency has a specific form that must be completed by us to authorize EFT/ACH payment, please send that form to our registrar at least 4 weeks before the Open Enrollment course date.
  

If you need a Form W-9, we have a pre-filled version here (1-page PDF)

Your tuition and any administrative fees must be paid in full before you attend a course. Payment is on time if received in our offices before the course begins.

When you order online, your credit card is charged immediately when you submit your order, even if the item is not available for immediate shipment and for pre-orders.

We accept registrations less than one week before our courses, including walk-ins the day of registration, if 1) we have room in the course, and 2) we have not cancelled or rescheduled the course. 

If you are registering less than 1 week before a course, please check the course page on our web site to ensure that the course date has not changed. Please hit "refresh" on your browser so you are not seeing an older cached version of the course's web page.

See our weather policy for information about weather cancellations for our live courses in Washington, DC.  

Because our faculty must commit to our live courses in Washington, DC, to the exclusion of other activities and because we must make commitments to space providers for food, beverages, and meeting space when we schedule courses, if you cancel your registration for a course, we charge an administrative fee ** according to the schedule below.

TheCapitol.Net reserves the right to use photos taken during courses for promotional purposes.

The following cancellation policy, fees and periods are in effect for all registrations for our live Open Enrollment courses:

Cancellation Fee
Time Before Course	Substitutions Allowed	Cancellation Fee % of tuition
More than 4 weeks	No charge	No charge
15 days to 4 weeks	No charge	33% of tuition
4 days to 2 weeks	No charge	66% of tuition
Less than 4 days before program (no refunds to no-shows)	No charge	No refund

Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. Please include the original attendee's name AND the substitute's name, phone and email, and send to us via email to substitute -at thecapitol.net .

If you do not cancel before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full tuition. We send course materials to fully-paid no-shows upon written request.

No refunds are given to no-shows.

Transfers must be submitted in writing and are accepted if there is a future date scheduled for the same class, then transfers are charged according to this fee schedule:
4 weeks+ before start of course - $0
2 weeks to 4 weeks - $50
4 days to 2 weeks - $75
Less than 4 days - $100

All cancellations and substitutions must be submitted prior to the start of the course in writing  - letter: PO Box 25706, Alexandria, VA  22313-5706 or via email:
- send cancellation notices to cancel -at- thecapitol.net
- send substitution notices to substitute -at- thecapitol.net,
or via our web form.


Once the course has started, there are no refunds. We send course materials to fully-paid no-shows upon written request.

For transfers to be valid, all fees, including all registration fees AND all administrative fees, must be paid in full. Transfer credits expire 13 months after the first course and may only be used once, i.e., if not used transfer credits expire 13 months after the first course date.

• If you do not cancel before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full tuition.

• Our administrative fees for cancellations are outlined here.

• TCN reserves the right to cancel any course in the event of insufficient registrations.  

• If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. Please include the substitute's name, phone and email.

• If you registered as part of a group that received a group discount, if any member of the group cancels, there is no refund of fees and all remaining members of the group are responsible for the full tuition, i.e., you can not cancel and receive a refund for a "free" registration.

• All cancellations and substitutions must be submitted in writing - mail: PO Box 25706, Alexandria, VA  22313-5706 or email to cancel -at- thecapitol.net , or via our web form.
  

• Send cancellation notices to cancel -at thecapitol.net

• No refunds are given to no-shows. We send course materials to fully-paid no-shows upon written request.

** Our administrative fees for cancellations are outlined here.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge.

• All substitutions must be confirmed in writing - mail: PO Box 25706, Alexandria, VA  22313-5706 or email to substitute -at- thecapitol.net  or via our web form. 
  

• Please include the original attendee's and the substitute attendee's names, phones and emails.

• No refunds are given to no-shows.

• Send substitution notices to substitute -at- thecapitol.net

If TheCapitol.Net cancels a course for which you have registered and paid the tuition, we will, at your direction, refund 100% of your tuition or apply your tuition to a future course. If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

When you buy one of our ebooks or audio courses, in addition to the standard copyright (P) (C) © , you are issued a limited license for the ebook or audio course. By purchasing an ebook or an audio course in any format, including CD or downloaded file, you are agreeing to that license.

Two Seas Media, Inc., publications are marketed and distributed by TheCapitol.Net, Inc. 

Audio courses on CD may be returned only if unopened and the security seal is unbroken.

Please see TCNLicense.com for details.

Business attire is required, military uniforms are optional. Please bear in mind that meeting rooms can be chilly, so you may wish to bring a sweater or jacket. See our FAQ, "What should I do the day of the course?" for more information.

URL:  TheCapitol.Net/PublicPrograms/aboutcancel.html
TCNCancel.com