Capitol Learning Telephone Seminars:
Instructions for Participants
Easy, economical, convenient
should receive a confirmation letter via email or mail
approximately one week before the program. Your
confirmation letter will include your access code for the
telephone call and instructions to download any materials from
our web site.
To register more than one telephone, you must pay a
separate registration fee for each phone that is used to
participate in a telephone seminar - each phone used to call
in must be separately registered. You may not forward
or disseminate the access code to any other person.
1. At least 5-10 minutes prior to the scheduled start time, dial
the number given to you on your confirmation form at
Upon being connected to the automated TeleConference attendant,
you will be greeted by the following message: "Welcome to
TelSpan TeleConferencing. Please enter your five digit code
followed by the # sign."
At this prompt, enter your
participant code XXXXX, then press the # button.
your code has been recognized, you will be asked to state your
name, organization name, and number of participants on the line
with you, so that the host of the call will know you have
joined. A live operator may intercept your line to clarify the
recorded information. Once this information has been recorded
for the Host, you will be placed back on "music hold" until the
Host begins the call.
3. When the call begins, your line
will be mute, but you will be able to hear the conference. For
the duration of the presentation, you will be in "listen-only"
4. There will be at least one opportunity for you
to ask questions, usually following the presentation. The
operator will give instructions for asking questions at the
appropriate time during the call. Questions are answered in the
order they are received. The operator will introduce you by name
when it is your turn to speak into the telephone.
the conference has ended, simply hang up to be disconnected from
IF YOU CANNOT ACCESS YOUR CALL,
PLEASE CALL 800-937-7726
(Daylight / Summer)
(Washington DC, Boston, NYC)
2 pm ET
(Chicago, Dallas, Omaha)
1 pm CT
(Denver, Salt Lake City)
12 noon MT
(Los Angeles, Las Vegas, Seattle)
11 am PT
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