Capitol Learning Audio Courses^TM

FAQs About Our ebooks and Audio Courses

TheCapitol.Net, Inc. is a non-partisan firm that provides legislative, budget, communication and media training and publications by Washington experts for people who want to know how Washington works.^TM

Alphabetical List

	Audio CD and Course Materials  CD includes MP3 audio file and course materials in Adobe PDF .
	Online download with MP3 audio and materials in PDF FAQ on Downloads >     Test Download Format >

1.  What is TheCapitol.Net?

TheCapitol.Net, Inc., is a non-partisan small business and a Virginia corporation. For more than 40 years, TheCapitol.Net and its predecessor, Congressional Quarterly Executive Conferences, have been teaching professionals from government, military, business, and NGOs about the dynamics and operations of the legislative and executive branches and how to work with them. 

Our faculty and authors are all independent subject-matter experts with current experience, and include current and former Hill staff and other experts. 

We are registered with CCR / SAM.  
FEIN/TIN: 54-1917701     DUNS: 04-273-5071     CAGE: 1K5S4   SAN: 853-0513

Our editorial team has acquired, developed, designed, edited, marketed or published hundreds of books and ebooks, including Congressional Deskbook; Congressional Directory; Congressional Operations Poster; Media Relations Handbook; Legislative Drafter's Deskbook; Real World Research Skills; Lobbying and Advocacy; and Common Sense Rules of Advocacy for Lawyers.

Our publications have been purchased by libraries, embassies, associations, nonprofits, colleges and universities, law and lobbying firms, federal agencies, law schools, state and local governments, Congressional offices and elected officials.

If you need a Form W-9,we have a pre-filled version here (1-page PDF)

See our About Us page for more details. 

2.  Do you have a series of FAQs about Congress and Washington?

Yes we do, just click this sentence and then scroll down the page. We also have an FAQ about our custom, on-site training.

3.  Does TCN take credit cards? PayPal? Google Checkout?

Yes. We accept government procurement cards, Visa, MasterCard, American Express, and Discover. Please Note: Only credit cards are accepted for download courses. A purchase order is not payment and will not be accepted.

               
 

4.  Can you bill or invoice me?

Yes, but you must first place your order online or via fax or mail. We do not take orders over the telephone. We ship items only after an invoice is paid in full. Downloads must  be paid in full before we send you a download URL. A purchase order is not payment and will not be accepted as payment. See our payment policy for details.
 

5.  What is an audio course? And how do I play an MP3 file?

An audio course produced by TheCapitol.Net is a 1/2 hour to 2 hour course that includes an audio track and accompanying course materials. Capitol Learning Audio Courses offer you the convenience of learning at work, home, car, subway, walking or wherever you have an MP3 player or MP3 compatible device available.

The audio track of our audio courses is in MP3 format, a common format for sound recordings including music. On computers, popular software that can play MP3 files includes iTunes and Windows Media Player.  Most computers come with a program already installed to play MP3 files.

Our audio courses are available two ways: as a physical CD with course materials (CD includes MP3 audio file and course materials in Adobe PDF ) and as a download.

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

If you did not get the email from [email protected] with the download link, please check your spam folder.

Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.

	Audio CD and Course Materials  CD includes MP3 audio file and course materials in Adobe PDF .
	Online download with MP3 audio and materials in PDF FAQ on Downloads >     Test Download Format >

The accompanying course materials in our audio courses are in PDF included on the CD when you buy an audio CD, and are in Adobe PDF format when you buy an audio course download. Adobe Acrobat reader is free and can be downloaded here, although it is a program that comes pre-installed on many computers. 
 

6.  What equipment do I need? And how do I unZIP a download file?

For our courses on audio CD, you need a computer with a CD/DVD drive or a CD player that can play the MP3 format. Many, but not all, CD players sold since 2007 can play MP3s.

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

If you did not get the email from [email protected] with the download link, please check your spam folder.

For our downloaded audio courses, you will need a computer that can play audio files and a high speed Internet connection. If you can hear the audio on YouTube videos, you have the equipment necessary to listen to our download courses on your computer. Test Download Format >

For our ebooks, you will need Adobe Acrobat Reader. If you do not have Adobe Acrobat Reader on your computer, it is available for free.

After you pay for your download, you will receive a link (URL) to get your download file. Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you. To download the file, you must set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

The file you download for an ebook is in Adobe PDF format, and will have a name like this:
 1234.PDF or 1234_ebookTheCapitolNet.pdf 

The file you download for an audio course is a compressed file in ZIP format and will have a name like this:
 1234.zip or 1234_DL_TheCapitolNet.zip

If you are unfamiliar with ZIP files, please read these instructions: Our downloaded Capitol Learning Audio Courses are in a compressed format known as ZIP to allow for quicker download times, and if you download a course you must decompress the file in order to use it. The compression software we use is the Internet standard, called ZIP, with the file extension of .ZIP.

A sample ZIP file name looks like this: samplefilename.ZIP Once you have the ZIP file downloaded, you need to decompress it. Your computer may already have a program to do this (called an unZIP program).

On a PC, open Windows Explorer and go to the file. Right click on the file and look for "Extract All..." If it is there, click that and it will decompress your file. If it does not show "Extract All," then you need an unZIP program. We recommend 7-Zip at http://www.7-zip.org or WinZip at http://www.winZIP.com Once you have installed 7-Zip or WinZip, you can either re-download or open your downloaded audio course using WinZip. Then you can extract (decompress) our audio course to your computer and use it. MAC users have an uncompress program built into OS, but many MAC users also use StuffIt Expander for Macintosh.

Each downloaded audio course includes an audio file and a course materials file. 

• The audio file, in MP3 format, will have a name like this: 1234.mp3 
• The course materials file, in Adobe PDF format, will have a name like this: 1234.PDF
  (If you do not have Adobe Acrobat Reader on your computer, it is available for free. )
• Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.

If you need assistance, please contact us and we will be happy to help you: 202-678-1600, ext. 0.
 

7.  How does it work?

After you purchase an audio CD, we ship the course to you via UPS or USPS. After you pay for a download course, you will be sent an email containing a link (URL) to download your course. The file you download is a compressed file in ZIP format. Downloadable files (ebooks and downloaded audio courses) must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

If you did not get the email from [email protected] with the download link, please check your spam folder.

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8.  How much do audio courses cost? Do you charge sales tax?

The price of each Capitol Learning Audio Course is on the course's web page, and includes course materials (CD includes MP3 audio file and course materials in Adobe PDF ). To receive the audio CD version, you also pay shipping and handling (and VA sales tax if shipped to a VA shipping address). 

Sales Tax: Only physical items shipped to Virginia addresses are subject to Virginia sales tax (6% after July 1, 2013). We do not collect sales tax for any other state or jurisdiction. Our courses and online downloadable products are not subject to Virginia sales tax.

If a taxable item is shipped to Virginia and you are ordering for a tax-exempt organization, our online order form has a place to indicate your Virginia tax exempt number.
 

9.  I want to have several people listen to the audio course, or share my ebook with several people. Do I have to pay for each person? Is there a license involved with your ebooks and audio courses?

TCNLicense.com

When you buy one of our ebooks or audio courses, in addition to the standard copyright (P)  (c)  © , you are issued a limited license for the ebook or audio course. Two Seas Media, Inc., publications are marketed and distributed by TheCapitol.Net, Inc.

By purchasing an ebook or audio course from TheCapitol.Net or Two Seas Media in any format, including CD, PDF, or downloaded file, you are agreeing to this limited license:

Ebook and Audio Course Limited License
for Two Seas Media and TheCapitol.Net

All of our ebooks and audio courses are copyright (P) (c)  ©  by TheCapitol.Net or Two Seas Media. All Rights Reserved. 

Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access.  There are no refunds after the link is emailed to you.

If you did not get the email from maile[email protected] with the download link, please check your spam folder.

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

No further recording, printing, broadcasting or transmission of our ebooks or audio courses is allowed.

All comments by our faculty in our live and audio courses are "off the record" and not for attribution.

No copyright claim is made to original U.S. government documents, although our compilations that include government documents are copyrighted and may not be copied.

In the same way that a single book can be used by only one person at a time, so long as only one copy of an ebook is being displayed or a single copy of an audio program is playing at a time and neither the audio file nor course materials are reproduced in any fashion nor stored on a network or Internet storage device or on a network or Internet server, different people can listen to the course or read the ebook at different times.

Our ebooks and audio courses, including the audio track and the written materials, may not be used in whole or in part in any kind of group presentation, whether presented for free or for any kind of fee. 

If you want to include one of our ebooks as part of your course materials, contact us for a site license.  Alternatively, each student / attendee should purchase their own copy of the ebook.

If you want to store one of our ebooks or audio courses on a network or shared device and make it available to users on the network or shared device, please contact us so that we can make arrangements for a site license. 

Any use of our copyrighted material in a fashion not consistent with this limited license is a violation of our copyright and against the law.

Rewards for Information Leading to Settlment  / Prosecution of Infringement

We pay cash awards up to $25,000 for any information leading to a successful settlement or prosecution of infringement of our licenses and intellectual property. (What this means is that most people and organizations will not infringe as they never know when an anonymous disgruntled employee or former employee or anonymous vengeful ex-spouse might contact us by phone at 202-678-1600 or by email form.)  

• Once the URL for an ebook or an audio course download is issued by our system to the email address contained in the order, there are no refunds, i.e, for downloaded ebooks and audio courses, there are no refunds once the download link has been emailed to the email address given with the order. Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.
  

• Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.
  

• Audio courses on CD may be returned only if unopened and the security seal is unbroken.

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10.  What happens if I can't download the ebook or the audio course?

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

If you did not get the email from [email protected] with the download link, please check your spam folder.

Ebook and downloaded audio course files must be downloaded to your computer. The link to the download file expires after 6 attempts or 7 days - links are not for permanent access. There are no refunds after the link is emailed to you.

You can only download an ebook or an audio course if you used fastspring.com's secure online shopping cart and paid and completed the transaction. We accept credit cards, checks, and PayPal as payment for our ebooks and download audio courses on fastspring.com, and the download link is sent only after payment is received and approved by your bank.

If you paid for the download and you received a message with a URL for the download and you checked to make sure that your browser is set to accept cookies and javascript from fastspring.com and you can not download the ebook or audio course, after checking with your IT support team to make sure your browser has the proper settings, please call TheCapitol.Net at 202-678-1600, ext. 0 within 2 business days. Our staff will assist you - however, we can not make changes to your computer or your browser.

If you do not have Adobe Acrobat Reader on your computer, it is available for free.

Please note that if you do not pay for the ebook or audio course you will not receive a download link. Orders for ebooks and audio courses are taken only via our online system, not over the phone, not via fax or regular mail.

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11.  How do I buy an ebook or a downloadable audio course?

Secure online ordering:

Our ebooks and downloaded audio courses are fulfilled by a third party website, fastspring.com. Please add [email protected] to your email whitelist so the email with the download link does not get caught in your spam filters, and set your browser to accept cookies and javascript from fastspring.com. If you are using a corporate or government computer and are unable to download audio course or ebook files, please contact your IT support team to make sure your browser is set properly.

TheCapitol.Net's ebooks and Capitol Learning Audio Courses and Informed Citizen Series audio courses are issued with a limited license (see above) and are Copyright (c) (P) by TheCapitol.Net, Inc. All Rights Reserved. 

For immediate online download of ebooks: click the "Buy book as downloadable ebook" button next to the ebook you want to buy.
                       

For audio CDs: click the "Buy Audio Course on CD" button next to the audio course you want to buy.
                       

For immediate online download of audio courses: click the "Buy Audio Course as Download" button next to the audio course you want to buy.
                       

Only print books and audio courses on CD are available via order by fax or regular mail.

FAX: Print the order form , complete with payment information, and FAX to 202-688-2424. (Not accepted for downloads.)

Regular Mail: Print the order form , complete, and mail with your payment to TheCapitol.Net, PO Box 25706, Alexandria, VA 22313-5706. (Not accepted for downloads.)

Sorry, orders are not taken over the phone.

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12.  Can I record or rebroadcast or make copies of an audio course?

No. TheCapitol.Net's ebooks and Capitol Learning Audio Courses and Informed Citizen Series audio courses are issued with a limited license (see above) and are Copyright (c) (P) by TheCapitol.Net, Inc. All Rights Reserved. 

13.  Do you issue Certificates of Training for audio courses?

We do not issue Certificates of Training for our audio courses.


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URL: www.TheCapitol.Net/CapitolLearning/AudioCoursesFAQ.html