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General Registration information  |  Printable Registration form only (pdf to fax or mail)
Course Schedule

Because space is limited for all of our courses, when you register for a course sponsored by TheCapitol.Net (TCN) you are paying us to hold a space for you at the course for which you register - much like buying an airline or train ticket in advance to ensure you have a seat. Therefore, we deposit your check or charge your credit card upon our acceptance of your registration. You are registered once we have accepted your fully paid registration.

TheCapitol.Net accepts checks, electronic funds transfer (EFT), government procurement cards, VISA, MasterCard, American Express, and Discover cards for all of its products and services, including public conferences and custom training. We also accept Google Checkout and PayPal, both free services, for public courses, telephone seminars, audio courses, and publications. We do not accept checks from non-US banks, and all payments must be made in USD ($).

Your credit card statement will show charges from us as  "TheCapitolNet 2026781600" or "TheCapitolNetAlexVA 7037393790", (including Congressional Quarterly Executive Conferences produced by TheCapitol.Net).

Government Employees please note: You must submit payment with your training forms (e.g., Form 1556).  We accept government credit cards and electronic funds transfer (EFT).  Money orders and checks should be made payable to TheCapitol.Net.  We accept purchase orders only for our custom, on-site training, not for our courses.

If you need a Form W-9, we have a pre-filled version here (1-page pdf)

Your registration must be paid in full before you attend a course.  Payment is on time if received in our offices before the course begins.

When you purchase a product from TheCapitol.Net, we deposit your check or charge your credit card when the product you ordered is available for shipment. For example, for books not yet published, you will not be charged until we have published the book and it is ready to ship if you submitted a mail or fax order.  When you order online, your credit card is charged immediately when you submit your order.
 

We accept registrations less than one week before our courses, including walk-ins the day of registration, if 1) we have room in the course, and 2) we have not cancelled or rescheduled the course. 

If you are registering less than 1 week before a course, please contact our registrar (voice: 703-739-3790, email: registrar -at- TheCapitol.Net, or web form) to ensure that the course date has not changed and that we have space available.

For our telephone seminars, once we have issued the access code, there are no refunds. Telephone seminars are Copyright by TheCapitol.Net, Inc. All Rights Reserved. No recording, rebroadcasting or retransmission of telephone seminars is allowed.  The registration fee is for 1 to 10 people using a a single telephone or speaker phone at a single location. A separate registration fee is necessary for each telephone and each group of 10 people.

See our weather policy for information about weather cancellations for our live courses in Washington, DC.  

Because our faculty must commit to our live courses in Washington, DC, to the exclusion of other activities and because we must make commitments to space providers for food, beverages, and meeting space when we schedule courses, if you cancel your registration for a course, we charge an administrative fee ** according to the schedule below.

The following transfer and cancellation policy, fees and periods are in effect for all registrations received on or after September 1, 2007:
 

** Transfer and Cancellation Fee For all registrations received on or after September 1, 2007
Time Before Course	Substitutions Allowed	Transfer Fee % of registration	Cancellation Fee % of registration
More than 4 weeks	Yes, in writing	None	None
2 to 4 weeks	Yes, in writing	25%	50%
3 days to 2 weeks	Yes, in writing	50%	75%
1 to 2 days	Yes, in writing	75%	100%
day of program (no refunds to no-shows)	Yes, in writing	100%	100%

Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge.

If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full registration fee.  We send course materials to fully-paid no-shows.

No refunds are given to no-shows. For our telephone seminars, once we have issued the access code, there are no refunds.

All cancellations and substitutions must be submitted prior to the start of the course in writing (letter: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195) or via email (registrar -at- TheCapitol.Net).  Once the course has started, there are no refunds or transfers. We mail the course materials to no-shows.

All transfers must be used within one year of the initial course date.  Please note that if you transfer, transfer credits must be used within 12 months of the initial course date - all transfer credits expire 12 months after the initial course date.
 

 

• If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full registration fee.  

• Our administrative fees for cancellations are outlined here.

• TCN reserves the right to cancel any course in the event of insufficient registrations.  

• If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge.

• If you registered as part of a group that received a group discount, if any member of the group cancels, there is no refund of fees and all remaining members of the group are responsible for the full registration fee, i.e., you can not cancel and receive a refund for a "free" registration.

• All cancellations, transfers and substitutions must be submitted in writing (mail: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195) or via our web form.

• No refunds are given to no-shows.

** Our administrative fees for cancellations are outlined here.
 

• You can cancel at any time after you register for a telephone seminar and before we issue the access code for that telephone seminar.

• Once the access code is issued for a telephone seminar, there are no refunds.

• Audio Courses may be returned only if unopened.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge.

• All substitutions must be confirmed in writing (mail: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195) or via our web form.

• No refunds are given to no-shows.

If TheCapitol.Net cancels a course for which you have registered and paid, we will, at your direction, refund 100% of your registration fee or apply your registration fee to a future course.  If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

• If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full registration fee.  

• In lieu of cancellation before a course starts, you can transfer your registration to a future TCN course.  However, an administrative fee** will be charged for the first transfer for each registration that is transferred 4 weeks or less before the course's start date.

• If you transfer more than once, after the first transfer the applicable administrative fee** will be charged for each transfer.

• If we transfer you to a future course due to a program being cancelled by us, you will not be charged an administrative fee** for that transfer.

• If you registered as part of a group of people that received a group discount, any member of the group who transfers to another course will be charged the full registration fee plus the administrative fee**, i.e., you can not transfer a "free" registration to another course.

• No refunds are given to no-shows.  We send the course materials to no-shows.

• Please note that if you transfer, transfer credits must be used within 12 months of the initial course date - all transfer credits expire 12 months after the initial course date.

** Our administrative fees for transfers are outlined here. 
 

We offer a group discount for all courses except the Capitol Hill Workshop, White House Workshop, and Writing Refresher: Critical Thinking and Writing. When 4 people from the same organization register and pay at the same time for the same course held the same date, the 4th person is free. When 8 people from the same organization register and pay together, the 4th and 8th persons are both free.  Substitutions are allowed as per our substitution policy. 

However, any person who registered as part of a group of people that receives a group discount who transfers to another course or the same course on another date will be charged the full registration fee plus an administrative fee, i.e., you can not transfer a "free" registration to another program nor to the same course on a different date. If any of the 3 paying registrants or the "free" registrant transfers to another course or to the same course on anther date, the "free" registrant must pay the full registration fee plus an administrative fee.

To register multiple people for the same course on the same date and receive the group discount, follow these steps.

Business attire is required, military uniforms are optional.  Please bear in mind that meeting rooms can be chilly, so you may wish to bring a sweater or jacket.  See our FAQ, "What should I do the day of the course?" for more information.

URL:  TheCapitol.Net/PublicPrograms/aboutcancel.html
www.AboutCancel.com

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www.CancelPolicy.com
www.CancelationPolicy.com
www.CancellationPolicy.com

Last updated: May 07, 2008