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General Registration information  |  Printable Registration form only (PDF to fax or mail)  |  Course Schedule

Please note that all of our courses and all comments by our faculty are off the record and not for attribution. Our courses and their contents are copyright by TheCapitol.Net and no audio or video recording is allowed. 

If you have any questions, please contact us:

Phone: 703-739-3790
Email: registrar -at- TheCapitol.Net
Complete our online information request.

Because space is limited for all of our courses, when you register for a course sponsored by TheCapitol.Net (TCN) you are paying us to hold a space for you at the course for which you register - much like buying an airline or train ticket in advance to ensure you have a seat. Therefore, we deposit your check or charge your credit card upon our acceptance of your registration. 

You are registered once we have accepted your fully paid registration. 

Our courses are held near Metro stops in Washington, DC. Keep your invoice and order number as evidence of registration. Course date, location, and times can be found on each course’s web page at any time within one month prior to the course date.

TheCapitol.Net accepts these forms of payment for our public courses, publications, Capitol Learning Audio Course CDs, and Capitol Learning Audio Course online downloads ^*:

• Preferred

  • Checks

  • Intuit PaymentNetwork (IPN) (a free service) ^*
    To pay via IPN, please use this link:  https://ipn.intuit.com/pay/TheCapitolNet7037393790

  • EFT/ACH  ^*

• Others

  • Government Procurement Cards

  • Major credit cards - VISA, MasterCard, American Express, Discover

  • Google Wallet (a free service) ^*

  • PayPal

  • Cash ^*

*  These forms of payment are not accepted for online downloads.

Our preferred methods of payment are checks, Intuit Payment Network (IPN) (a free service), and EFT/ACH.

EFT/ACH is not available to individuals or foreign registrants. We do not accept checks or EFT from non-US banks, and all payments must be made in USD ($).

Your credit card statement will show charges from us as "TheCapitolNet" or "TheCapitolNet 2026781600" or "TheCapitolNet 7037393790" or "TheCapitolNetAlexVA 7037393790".

Government Employees

• To register for our courses, you can use our online registration system or send us a completed registration form via regular mail or fax. Our print registration form is available on line here, as a PDF .

• Please note that training forms and government purchase orders are not accepted as payment for tuition or registration fees for our public courses. We accept purchase orders only for our custom, on-site training, not for our public courses. We accept ACH/EFT, government checks, government procurement cards, VISA, MasterCard, American Express, Discover cards, Google Wallet (a free service), PayPal, and Intuit Payment Network (IPN) (a free service), and electronic funds transfer (EFT/ACH).  Money orders and checks should be made payable to TheCapitol.Net.  
  
  If your agency will not prepay for your training, you have two options:
  
  1) You can use a personal credit card or check to pay, and we will refund your personal credit card or check when we receive payment from your agency.
  
  2) You can have your agency give us a credit card number to hold until you have completed the class and we will charge the card after the completion of the course, but the credit card (including name on card, number, expiration, billing address and zip, and security code) MUST be on file with us at the time you are admitted into the class.
  
  If you do not make payment or give us a credit card to hold that we will be able to charge after the class completes then you will not be admitted into the class. As a small business, we simply do not have the staff to spend the hours necessary to collect accounts receivable from large government agencies and organizations. Thank you for your understanding and support of our non-partisan small business.
   
• Please see our registration in CCR / SAM  for EFT/ACH information. If your agency has a specific form that must be completed by us to authorize EFT/ACH payment, please send that form to our registrar at least 4 weeks before the course date.
  

If you need a Form W-9, we have a pre-filled version here (1-page PDF)

Your tuition and any administrative fees must be paid in full before you attend a course.  Payment is on time if received in our offices before the course begins.

When you order online, your credit card is charged immediately when you submit your order, even if the item is not available for shipment.

We accept registrations less than one week before our courses, including walk-ins the day of registration, if 1) we have room in the course, and 2) we have not cancelled or rescheduled the course. 

If you are registering less than 1 week before a course, please check the course page on our web site to ensure that the course date has not changed. Please hit "refresh" on your browser so you are not seeing an older cached version of the course's web page.

When you buy one of our ebooks or audio courses, you are issued a limited license for the ebook or audio course. By purchasing an ebook or an audio course in any format, including CD or downloaded file, you are agreeing to that license (see below).

See our weather policy for information about weather cancellations for our live courses in Washington, DC.  

Because our faculty must commit to our live courses in Washington, DC, to the exclusion of other activities and because we must make commitments to space providers for food, beverages, and meeting space when we schedule courses, if you transfer or cancel your registration for a course, we charge an administrative fee ** according to the schedule below.

TheCapitol.Net reserves the right to use photos taken during courses for promotional purposes.

The following transfer and cancellation policy, fees and periods are in effect for all registrations for our live courses:

Transfer and Cancellation Fee
Time Before Course	Substitutions Allowed	Transfer Fee % of tuition	Cancellation Fee % of tuition
More than 4 weeks	No charge	No charge	No charge
15 days to 4 weeks	No charge	10% of tuition	25% of tuition
4 days to 2 weeks	No charge	20% of tuition	50% of tuition
1 to 3 days	No charge	30% of tuition	75% of tuition
day of program (no refunds to no-shows)	No charge	No refund	No refund

Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. Please include the original attendee's name AND the substitute's name, phone and email, and send to us via email to substitute -at thecapitol.net .

If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full tuition.  We send course materials to fully-paid no-shows upon written request.

If after transferring you subsequently cancel, original cancellation fee will apply.

No refunds are given to no-shows.

All cancellations, substitutions, and transfers must be submitted prior to the start of the course in writing (letter: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195) or via email:
- send transfer requests to transfer -at- thecapitol.net
- send cancellation notices to cancel -at- thecapitol.net
- send substitution notices to substitute -at- thecapitol.net
Once the course has started, there are no refunds or transfers. We send course materials to fully-paid no-shows upon written request.

All transfers must be used within one year of the initial course date.  Please note that if you transfer, all transfer credits must be used within 12 months of the initial course date - all transfer credits expire 12 months after the initial course date.

• If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full tuition.

• Our administrative fees for cancellations are outlined here.

• TCN reserves the right to cancel any course in the event of insufficient registrations.  

• If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge. Please include the substitute's name, phone and email.

• If you registered as part of a group that received a group discount, if any member of the group cancels, there is no refund of fees and all remaining members of the group are responsible for the full tuition, i.e., you can not cancel and receive a refund for a "free" registration.

• All cancellations, transfers and substitutions must be submitted in writing (mail: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195) email to cancel -at- thecapitol.net , or via our web form.
  

• Send cancellation notices to cancel -at thecapitol.net

• No refunds are given to no-shows. We send course materials to fully-paid no-shows upon written request.

** Our administrative fees for cancellations are outlined here.

• Substitutions, submitted in writing, are accepted any time prior to the start of the course at no charge.

• All substitutions must be confirmed in writing (mail: PO Box 25706, Alexandria, VA  22313-5706 or fax: 703-739-1195 or email to substitute -at- thecapitol.net  or via our web form. 
  

• Please include the original attendee's and the substitute attendee's names, phones and emails.

• No refunds are given to no-shows.

• Send substitution notices to substitute -at- thecapitol.net

If TheCapitol.Net cancels a course for which you have registered and paid the tuition, we will, at your direction, refund 100% of your tuition or apply your tuition to a future course.  If, for any reason, TCN cancels a course, TCN assumes no responsibility for nonrefundable airline tickets or other travel costs. TCN will make every effort to immediately notify registrants of a cancellation.

• If you do not cancel or transfer before your course starts and you do not attend the course, you will be billed for your registration and you will not receive a refund, i.e., you are a no-show and you must pay the full tuition.  

• In lieu of cancellation before a course starts, you can transfer your registration to a future TCN course.  However, an administrative fee** will be charged for the first transfer for each registration that is transferred 4 weeks or less before the course's start date.

• If you transfer more than once, after the first transfer the applicable administrative fee** will be charged for each transfer.

• If we transfer you to a future course due to a program cancelled by us, you will not be charged an administrative fee** for that transfer.

• If you registered as part of a group of people that received a group discount, any member of the group who transfers to another course will be charged the full registration fee plus the administrative fee**, i.e., you can not transfer a "free" registration to another course.

• No refunds are given to no-shows.  We send course materials to fully-paid no-shows upon written request.

• Please note that if you transfer, transfer credits must be used within 12 months of the initial course date - all transfer credits expire 12 months after the initial course date.

• Send transfer requests to transfer -at- thecapitol.net

** Our administrative fees for transfers are outlined here. 

When you buy one of our ebooks or audio courses, in addition to the standard copyright (P) (C) © , you are issued a limited license for the ebook or audio course. Two Seas Media, Inc., publications are marketed and distributed by TheCapitol.Net, Inc. 

Audio courses on CD may be returned only if unopened and the security seal is unbroken. Please see TCNLicense.com for details.

Business attire is required, military uniforms are optional.  Please bear in mind that meeting rooms can be chilly, so you may wish to bring a sweater or jacket.  See our FAQ, "What should I do the day of the course?" for more information.

URL:  TheCapitol.Net/PublicPrograms/aboutcancel.html
TCNCancel.com
AboutCancel.com
CancelPolicy.com
CancelationPolicy.com
CancellationPolicy.com