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Custom On-Site Training

Writing for Government and Business: Critical Thinking and Writing
How to Compose Clear and Effective Reports, Letters, Email, and Memos

Intensive 1 - or 2-day program designed for anyone who writes
(Our public course)

Are you dissatisfied with your staff's writing?

The key to efficient and effective operations in business and government is good communication.  Many new employees need to review basic written communication skills.  Even experienced staffers, burdened by the additional workload that results from downsizing and budget cuts, may develop poor writing habits.

This is an excellent program for those who need to refresh their writing skills - with practical tips for professionals and agency staff.  Fabulous publication included!

During this course, your staff reviews and improves their use of the three dimensions of professional writing: organization, format and style. In addition to reviewing and practicing specific writing techniques, they learn how to

  • Communicate in a professional environment

  • Determine the purpose of each written communication

  • Understand the 5-step writing process

  • Remember basic grammar and punctuation rules

  • Use the 4 keys to effective writing

  • Develop an effective writing style

Materials include The Business Writer's Handbook.  When customized for government agencies, materials can include government correspondence manuals and style guides. This course can be customized for entry-level to senior-level staff.

A specialized version of this custom training program is also available for agency staff who write congressional correspondence: Writing Congressional Correspondence. Also see our Writing To Persuade program.

  Custom Training Information

Sample Agenda
Sample 1-day program

Welcome

Discussion: Critical Thinking and the Writing Process
- The four keys to effective communication
- The five-step writing process
- Exercise: Communicating with Clear English

Your workplace writing responsibilities and problems
- Clear communication in sentences and paragraphs
- Exercise: Editing sentences and paragraphs to improve clarity

Writing Reports - with Style
- Style Guides
- Writing reports
- Exercise: Using critical thinking to plan your report
- Exercise: Editing a short report

Writing Short Documents
- Letters
- Memos
- Exercise: Applying critical thinking to letters and memos

Additional Resources
This session recommends available books and resources on writing, and discusses techniques for maintaining writing skills

 

Lunch and breaks scheduled as appropriate


All custom training is tailored for each organization and audience. Topics from this program can be combined with topics from our other programs and with topics from your existing training programs.
 

Sample Agendas

Sample agendas of different versions of this program tailored for previous custom clients are available in Adobe PDF.

See our Sample Agendas page for more.
 

Audience Level This conference is designed for all staff who need a writing refresher: it focuses on writing as a process and how to apply that process to everyday writing assignments.
 
Audience Size This program is most effective for between 15 and 30 attendees.

Don't have enough people for a custom, on-site program? You can still train your staff at our public course.
 
Previous Clients Variations of this program have been presented for federal agencies.

Our selected client list includes clients who have purchased custom training, sent staff to our public programs and who have purchased our publications.
 

Faculty An experienced writer/ editor teaches this course.
 
Rave Reviews

 

"I called my boss during break to tell him this was a great course for clerical staff as well as professional staff in our office." Legislative Specialist, DOL

"Great refresher ... with concise tips for improvement." Unit Chief, FBI

"I am glad that I took this class. This will be a benefit to me for years to come." Legislative Analyst, Williams & Jensen

"Great tips for correcting passive writing." Budget Analyst, Dept. of Treasury

"Covered all materials and explained all the topics clearly." Supervisory Paralegal Specialist, FBI

Course Materials Materials include your personal copy of The Business Writer's Handbook and a 70-plus page writing manual that includes a basic style guide.
 
Length and Location

Requires 1 to 2 days.  

This program is usually held in Washington, DC. It can be presented anywhere in the United States and in many foreign countries. 
 

Internal Marketing To help you publicize and market a custom program to your organization's audience, we can provide printed materials and language for your own internal promotion and publicity.
 
Fee The fee for this program depends on the location, number of attendees, length, and training materials.  Call us for details, or complete our custom program information request for more information.  

If you don't have enough people for a custom, on-site program, you can still train your staff at our public course.
 

What is included in the fee?

TheCapitol.Net tailors each program to meet your training and educational objectives. Before we issue a cost proposal, we will work with you to tailor a program to meet your training objectives

The program fee includes pre-program development and design, materials for your internal marketing and promotion, all course materials, and faculty chosen for your topic and your audience at the time and location you choose.

Our custom program clients provide the classroom/meeting space, all audio visual equipment, any food and beverages, all registration functions, and travel arrangements for attendees. When the program is held outside the Washington, DC metro area, travel arrangements for faculty can be made by the client or by us. 

We can also provide meeting space, audio visual equipment, food and beverage, registration, and travel arrangements, though this affects program cost.
 

FAQs See FAQs About Our Custom On-Site Training.
 
Payment Payment methods we accept for custom training include checks and EFT/ACH.
 
About Us TheCapitol.Net, Inc., is a non-partisan small business, and a Virginia corporation.  We are registered with CCR. See our Capability Statement and our About Us page for more details.

FEIN: 54-1917701     DUNS: 04-273-5071      CAGE: 1K5S4
 

Related Custom Training
Related Resources
Need more information?
Non-Partisan TheCapitol.Net is a non-partisan firm, and the opinions of its faculty, authors, clients and the owners and operators of its vendors are their own and do not represent those of TheCapitol.Net. 
 

 

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URLs: www.TheCapitol.Net/CustomPrograms/writeagenda.html    
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Last updated: September 02, 2010

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