You should receive a confirmation letter via email or mail approximately one week before the program.  Your confirmation letter will include your access code for the telephone call and instructions to download any materials from our web site.

To register more than one telephone, you must pay a separate registration fee for each phone that is used to participate in a telephone seminar - each phone used to call in must be separately registered.  You may not forward or disseminate the access code to any other person.

  These instructions are available as a 1-page pdf  
 

1. At least 5-10 minutes prior to the scheduled start time, dial the number given to you on your confirmation form at
800-XXX-XXX.

Upon being connected to the automated TeleConference attendant, you will be greeted by the following message: "Welcome to TelSpan TeleConferencing. Please enter your five digit code followed by the # sign."

At this prompt, enter your participant code XXXXX, then press the # button.

2. Once your code has been recognized, you will be asked to state your name, organization name, and number of participants on the line with you, so that the host of the call will know you have joined. A live operator may intercept your line to clarify the recorded information. Once this information has been recorded for the Host, you will be placed back on "music hold" until the Host begins the call.

3. When the call begins, your line will be mute, but you will be able to hear the conference. For the duration of the presentation, you will be in "listen-only" mode.

4. There will be at least one opportunity for you to ask questions, usually following the presentation. The operator will give instructions for asking questions at the appropriate time during the call. Questions are answered in the order they are received. The operator will introduce you by name when it is your turn to speak into the telephone.

5. When the conference has ended, simply hang up to be disconnected from the line.


IF YOU CANNOT ACCESS YOUR CALL,  PLEASE CALL 800-937-7726

TheCapitol.Net, Inc., PO Box 25706, Alexandria, VA  22313-5706
FEIN/TIN: 54-1917701   Registered in CCR

URL:  www.TheCapitol.Net/CapitolLearning/PhoneSeminarsInstructions.htm