You should receive a confirmation
letter via email or mail approximately one week before the
program. Your confirmation letter will include your access
code for the telephone call and instructions to download any
materials from our web site.
To register more than one telephone, you must pay a
separate registration fee for each phone that is used to
participate in a telephone seminar - each phone used to call in
must be separately registered. You may not forward or
disseminate the access code to any other person.
These instructions are available as a 1-page
pdf 
1. At least 5-10 minutes prior to the scheduled
start time, dial the number given to you on your confirmation form
at
800-XXX-XXX.
Upon being connected to the automated TeleConference
attendant, you will be greeted by the following message: "Welcome to
TelSpan TeleConferencing. Please enter your five digit code followed
by the # sign."
At this prompt, enter your participant code XXXXX, then press the #
button.
2. Once your code has been recognized, you will be asked to state
your name, organization name, and number of participants on the line with
you, so that the host of the call will know you have joined. A live
operator may intercept your line to clarify the recorded
information. Once this information has been recorded for the Host,
you will be placed back on "music hold" until the Host begins the
call.
3. When the call begins, your line will be mute, but you will be
able to hear the conference. For the duration of the presentation,
you will be in "listen-only" mode.
4. There will be at least one opportunity for you to ask questions,
usually following the presentation. The operator will give
instructions for asking questions at the appropriate time during the
call. Questions are answered in the order they are received. The
operator will introduce you by name when it is your turn to speak
into the telephone.
5. When the conference has ended, simply hang up to be disconnected
from the line.
IF YOU CANNOT ACCESS YOUR CALL, PLEASE CALL 800-937-7726
